By creating an account or using any service on Ace Super, you confirm that you have read and agreed to these Terms & Conditions. Please read the full document carefully.
Key highlights from Ace Super's Terms & Conditions at a glance
You must provide accurate information when creating an account on Ace Super. Registering with a false name or fabricated details may result in account closure and forfeiture of any funds held. Each individual may hold only one account.
Funds deposited at ace super can only be used for gaming purposes. Account verification must be completed before any withdrawal can be processed. Withdrawal requests are generally processed within 15 minutes to 24 hours.
All Ace Super bonuses are subject to wagering requirements. Bonus funds cannot be withdrawn directly — a specified amount must be wagered first. The requirements are clearly stated alongside each offer.
You are responsible for keeping your account secure. Never share your password with anyone. If you notice any suspicious activity, contact Ace Super support immediately. We keep your information protected.
Ace Super takes responsible gaming seriously. Deposit limits, session time controls, and self-exclusion tools are available free of charge to all members. Reach out if you need help.
Fraud, bot usage, money laundering, and any form of dishonest activity are strictly prohibited on Ace Super. If such activity is detected, the account will be permanently closed and the relevant authorities may be notified.
These Terms & Conditions form a legally binding agreement between Ace Super and its users. By accessing or using the Ace Super platform, you are considered to have accepted these terms. Please read the full document carefully before registering.
Ace Super is an online gaming platform operating under an international licence. We offer Sports Betting, casino games, lottery, and related services. Although these terms are written in Bengali, the English version shall be considered authoritative in the event of any legal dispute.
Ace Super reserves the right to update these Terms & Conditions at any time. Registered members will be notified in advance of any significant changes. Continued use of the platform after changes take effect will be considered acceptance of the updated terms.
You must be 18 years of age or older to open an account on Ace Super. Any account found to belong to a minor will be closed immediately and all associated transactions will be voided.
Each individual may hold only one account. If multiple accounts are found to belong to the same person, all accounts may be closed and any funds held may be forfeited. All information provided at registration must be truthful, accurate, and complete.
Ace Super supports deposits via bKash, Nagad, Rocket, and other mobile banking methods. The minimum deposit amount is ৳200. Please ensure the payment method you use is registered in your own name.
Deposits from third-party accounts are not accepted and will be returned. If a deposit fails for any reason, please contact support with the reference number from your payment method.
Ace Super will never ask you to make a deposit over the phone or via message. If you receive any such request, treat it as fraudulent and report it to support immediately.
Account KYC verification must be completed before you can make a withdrawal. The minimum withdrawal amount is ৳500. Withdrawals can only be processed to the same payment method used for the original deposit.
Standard withdrawals may take up to 24 hours to process. VIP members enjoy faster processing times — 3 hours at Platinum level, 2 hours at Diamond, and 1 hour at Elite.
To withdraw bonus funds, the wagering requirements attached to that bonus must be met. The bonus portion cannot be withdrawn until those requirements are fully satisfied.
All bonus offers on Ace Super are subject to specific terms. Wagering requirements are clearly stated in each offer's details. In general, you are required to wager between 15× and 35× the bonus amount before making a withdrawal.
If bonus abuse is proven, both the bonus and any related winnings will be forfeited. Taking bonuses through multiple accounts, or claiming multiple bonuses from the same household or device, is strictly prohibited.
The welcome bonus is available to new members only and can be claimed once. Ace Super reserves the right to modify or cancel any bonus offer at any time.
All bets placed on Ace Super are considered final. Ace Super reserves the right to void bets where incorrect odds were displayed due to a technical error. In Sports Betting, bets may be refunded if a match is abandoned or if a result cannot be determined under the applicable rules.
If a disconnection occurs during a Live Casino game, the outcome of that round will be determined based on server logs. Jackpot game results are determined in accordance with RNG certification and are entirely random.
Minimum bet is ৳20. Maximum bet limits vary by game and membership tier and are listed on each game's page. VIP members have access to higher bet limits.
Ace Super conducts regular KYC (Know Your Customer) verification. Before processing large withdrawals or if suspicious activity is detected, you may be asked to verify your identity using a national ID card or passport.
Withdrawals will be on hold until KYC verification is complete, though your account will remain usable. Once you submit the required documents, verification is typically completed within 24–48 hours.
Use a strong password for your account and change it regularly. Avoid logging in over public Wi-Fi networks. Enabling two-factor authentication adds an extra layer of security to your account.
The following activities are strictly prohibited on Ace Super and will result in permanent account closure:
Such activity is not only grounds for account suspension — legal action may also be taken.
Ace Super believes gaming should be a source of entertainment. We encourage our members to stay mindful of their gaming habits. You can set deposit limits, loss limits, or session time limits for yourself at any time.
If you feel your gaming is getting out of control, use the self-exclusion option. Once activated, your account will be automatically locked for a period of 6 months to 5 years. Any attempt to open a new account during this period will also be blocked.
To learn more about responsible gaming, visit our Responsible Gaming View page.
Ace Super handles your personal information with strict confidentiality. Your data is used solely for service delivery, legal compliance, and fraud prevention.
Your information is never sold to third parties for advertising purposes. However, Ace Super may be legally required to share data with regulatory bodies or law enforcement authorities.
For complete privacy information, please visit our Privacy Policy Read.
Ace Super reserves the right to amend these Terms & Conditions, in part or in full, at any time. For significant changes, registered members will be notified in advance via email or platform notification.
If a member continues using the platform after changes to the terms, they are considered to have accepted the updated terms. Members who do not agree with the new terms may close their account and will receive their remaining balance.
If you have any questions about these terms or need assistance, please contact the Ace Super support team. Our customer service team is available in Bengali 24 hours a day, 7 days a week.
Email: support@acesuper.wine
Live chat is available at the bottom right of any page after you log in to the platform.
Most people scroll straight past a "Terms & Conditions" page — and honestly, that's understandable. On most platforms, the terms are long and hard to follow. At Ace Super, we've made a genuine effort to write our terms in plain, clear language so you can actually understand them.
These Terms & Conditions serve as the final reference in the event of any dispute, so it's worth reading through the key sections at least once – especially those covering bonuses, withdrawals, and account management. Many members run into confusion when attempting a withdrawal without fully understanding the bonus wagering requirements, which is easily avoided by reading ahead.
Ace Super's terms are designed with members' interests in mind — not just to protect the platform, but to shield honest members from fraud and abuse. When someone misuses a bonus, the impact ultimately falls on every member.
A lot of people feel uneasy about KYC verification — it can seem like just another way to collect personal data. But KYC is actually there to protect you. If someone were to hack your account and attempt a withdrawal, KYC verification would stop them in their tracks. Your money stays safe.
Let's break down how bonus wagering works. Say you deposit ৳5,000 and receive a 100% bonus — that's another ৳5,000. If the wagering requirement on the bonus is 20×, you'll need to place ৳5,000 × 20 = ৳1,00,000 in bets using the bonus funds before you can withdraw. Your original ৳5,000 deposit can be withdrawn at any time — the wagering requirement applies to the bonus portion only.
A practical tip on account security — never reuse the same password across multiple sites. If your Facebook or email password is ever compromised, hackers may attempt to use it to access your Ace Super account. Enabling two-factor authentication reduces this risk to nearly zero.
One last thing — Ace Super's terms are designed to be clear and transparent. If anything is unclear, reach out to support right away. You're welcome to ask anything via live chat in Bengali — no question is too small.
Register on Ace Super and enjoy a safe, transparent gaming experience.
Common Questions About the Terms & Conditions